Refund Policy
Last updated: 22 June 2026
1. 30-Day Money-Back Guarantee
If you are not satisfied with your DealSlipPro subscription for any reason, contact us at support@dealslippro.com within 30 days of your first subscription payment and we will issue a full refund of that payment. No questions asked. This guarantee applies to your first payment only and does not extend to subsequent billing periods.
2. Free Trial
All new accounts receive a 14-day free trial. No payment is required to start and no credit card is collected during the trial period. Because no charge is made during the trial, there is nothing to refund. If you cancel before the trial ends, you will not be charged.
3. Cancellation
You may cancel your subscription at any time from Settings → Subscription. Cancellation takes effect at the end of your current billing period — you retain full access until then. Cancellation after the 30-day money-back period does not entitle you to a refund of any remaining days in the current billing cycle.
4. How to Request a Refund
To request a refund within the 30-day guarantee period, email support@dealslippro.com with the subject line "Refund Request" and include the email address associated with your account. We will process eligible refunds within 5–10 business days. Refunds are returned to the original payment method.
5. Exceptions
Refunds may be declined where there is evidence of abuse of the money-back guarantee (e.g. repeated sign-up and refund cycles), fraudulent activity, or violation of our Terms of Service. Refunds are not available for payments made more than 30 days prior to the request.
6. Payment Processor
Subscription payments for DealSlipPro are processed by Dodo Payments, who acts as our Merchant of Record. Dodo Payments handles all billing, tax, and payment processing on our behalf. If you have a billing dispute that we are unable to resolve, you may contact Dodo Payments directly at dodopayments.com/contact. Your purchase is also subject to Dodo Payments' terms.
7. Contact
For any refund or billing queries, contact our customer support team at support@dealslippro.com or +27 73 763 6511. We aim to respond to all refund requests within 2 business days.
8. Governing Law & Dispute Resolution
This Refund Policy, and any dispute arising from it or from your use of DealSlipPro, is governed by the laws of the Republic of South Africa, without regard to conflict-of-law rules. Disputes will first be addressed by good-faith negotiation and, failing resolution within 30 days, finally resolved by confidential arbitration seated in Cape Town, South Africa under the Rules of the Arbitration Foundation of Southern Africa (AFSA) by a single arbitrator, in English. You submit to the exclusive jurisdiction of the High Court of South Africa, Western Cape Division, Cape Town for any matter not subject to arbitration. Billing disputes and chargebacks are handled by Dodo Payments as Merchant of Record under Dodo Payments' terms. Nothing here excludes consumer rights that cannot lawfully be excluded under the mandatory laws of your country of residence.